1. Kindly provide the order number firstly.
2. We offer an easy and hassle-free exchange policy for Product purchased from our store.
3. Product can be exchanged within 07 days of the order, provided they are in their original condition, unworn, and with all original packaging intact.
4. We offer a door-to-door exchange service for your convenience, with a delivery charge of 500 rupees.
5. Our delivery team will come to your location to collect the previous Product and deliver the new ones.
6. Please note that we do not offer cash refunds for exchanges.
7. If the new Product you want to exchange for are of a higher value than the previous pair, you will be required to pay the difference in price.
If you have any questions or concerns, please contact us for assistance:
Gmail:ย help.stepintrends@gmail.com
WhatsApp: 0311-8303229ย
Regards,
STEPIN TRENDS