Open Parcel Policy

1. When your parcel arrives, you have the freedom to inspect the contents before accepting the delivery.
   

2. Take a moment to verify that your order is complete and accurate, and that the items match your expectations.

3. If you wish, you can document the unboxing experience by taking pictures or videos and share with us.

4. Our Open Parcel Policy ensures that you receive exactly what you've ordered, and it reflects our commitment to transparency and customer satisfaction.

5. We offer Free Delivery on standard orders, but these parcels cannot be opened before payment. If you'd like to open and check the parcel before paying, please select the "Touch & Feel Before Pay" option at checkout (delivery charges will apply).

If you have any questions or concerns, please contact us for assistance:
Gmail: help.stepintrends@gmail.com
WhatsApp: 0312-1259745

Regards,
STEPIN TRENDS