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When your order arrives, the courier will allow you to open the parcel and inspect the contents before accepting it.
Once your order is placed, the product handling time is 1-2 business days after purchase, with delivery expected to take around 2-4 business days. Shipment times may vary for each order, so please bear with us. If you have any questions about your shipment, don't hesitate to contact us!
Yes, Size exchanges are available for our products, with applicable delivery charges. If you receive a defective item, we'll replace it promptly. In the event that we send you the wrong size, we'll cover the delivery costs for the replacement.
If you receive a defective item, simply send us a picture of the item along with your order number. If the item delivered to you is defective, we'll send you a free replacement. All we require is a photo of the defective item.